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Terms & Conditions

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TERMS & CONDITIONS

For Helium Balloons Delivery ($35)

  1. Give Fun aims to provide efficient delivery, please note that actual delivery time will vary from 30 MINUTES before or after your stated delivery time due to unforeseen weather condition and road traffic.

  2. Kindly ensure there will be someone to receive the balloons/parcels at your stated delivery date/time as re-delivery is chargeable at $35 and subject to availability.

  3. It’s advisable to schedule for delivery 1 to 2 hours prior your actual event to ensure balloons are in perfect condition. Please refer to the table below for floating time of different types of balloons:

  • 5inch Mini Latex Helium Balloons can float in the air for approximately 2 to 3 hours*;
  • 12inch Latex Helium Balloons can float in the air for approximately 6 to 8 hours*;
  • 18inch Foil Helium Balloons can float in the air for approximately 12 hours*;
  • 36inch-40inch Foil Helium Balloons can float in the air for approximately 24 hours*;

 *subject to weather condition/temperature and how the balloons are being handled and transported. The balloons will gradually become softer/smaller over time which are fairly common.

  1. Last minute amendment (at least 2 days before delivery) of delivery date/time/location is chargeable at $5 and subject to availability.

  2. Strictly no refund/exchange once the parcels/balloons are handed over in good condition upon delivery.

For Self-Collection

  1. Kindly be on time for your collection. 

  2. Please quote your order number (e.g #1111) during Self-Collection.

  3. It’s advisable to schedule for Self-Collection 1 to 2 hours prior your actual event to ensure balloons are in perfect condition. Please refer to the table below for floating time of different types of balloons:

    1. 5inch Mini Latex Helium Balloons can float in the air for approximately 2 to 3 hours*;

    2. 12inch Latex Helium Balloons can float in the air for approximately 6 to 8 hours*;

    3. 18inch Foil Helium Balloons can float in the air for approximately 12 hours*;

    4. 36inch-40inch Foil Helium Balloons can float in the air for approximately 24 hours*;

*subject to weather condition/temperature and how the balloons are being handled and transported. The balloons will gradually become softer/smaller over time which are fairly common. 

  1. Self-Collection is strictly by appointments only. Give Fun is fully online based, we do not accept walk-ins at the moment.

  2. Strictly no refund/exchange once the parcels/balloons are handed over in good condition upon Self-Collection. 

Exchange/Refund Policy

All items are carefully inspected before mailing out. Givefun only accept refund due to manufacturing defects within 14 days from the date of delivery. Kindly mail the item back to us to proceed with refund. Please email our Customer Service Team to assist you.

Givefun only accept exchange due to incorrect item sent within 14 days from the date of delivery.

Missing Item

We apologize for missing out your item; kindly contact and email our Customer Service Team to assist you.

Incorrect Item

We apologize to have maiing you an incorrect item, please contact our Customer Service Team to assist you. Kindly email us and attach a picture of your parcels received

 

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 Disclaimer: Give Fun reserves the rights to Return & Exchange Policy anytime without prior notice.

 

 

  

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