Your Responsibilities:
- Develop an understanding and to be in-line with Give Fun's vision, mission and company objective.
- To complete daily design-related work assignments (i.e order which require customisations).
- To be the leader and overall in charge of conceptualising, creating and illustrating digital contents, supporting GF campaign objectives through all marketing & social media channels.
- Work closely with cross-functional teams to lead, create and manage contents for Newsletter (weekly), Blogs, Social Media (FB & IG - posts & stories), EDM and more.
- Supporting and working closely with various stakeholders (such as Order Fulfilment, Product Listing team) to complete projects and tasks within tight timeline.
- Ability to play the role of Content Creator, curating contents in different formats (images, GIFs, videos, memes, animations and etc) that connects to customers.
- Able to manage and prioritize concurrent projects' timeline, ensure deliverables are met in high standard.
- To complete other adhoc work-related design assisgnments
- Ability to spearhead, manage and produce YouTube & other social media platforms contents/video is an added advantage.
Who we're looking for to join our family:
- At least 1 year of working experience in the related field (Graphic Design, Design Agency, or equivalent) is required for this position.
- Diploma or Degree in Art/Design/Creative Multimedia/Graphic Design or equivalent.
- Proficient in Adobe Photoshop, Adobe Illustrator & Adobe Premier Pro/Final Cut Pro. Knowledge to use Adobe Creative Suites (i.e After Effects, InDesign & etc) is an added advantage.
- Must have strong interest and passionate about Party & Balloons Industry.
- Self-Starter who's enthusiastic about design, visuals, up-to-date design trend and party trend, pushing the envelope.
- An open minded team player who can communicate his/her idea across, knowledge sharing within the team to excel and thrive as a team.
- A confident designer who has sense of art and developed eye for typography and visual composition
- 5 days work week (needs to work on Saturdays. Off Days are Sundays & Mondays)
- Give Fun aims to be Singapore's top and most creative Party and Balloons E-Commerce Retailer, condidate must share the same vision.
- Work Location: Oxley Bizhub 2, 62 Ubi Road 1, Singapore 408734 (Nearest MRT: Tai Seng)
Please send in your CV and expected salary to career@givefun.com.sg with subject “I'm serious about fun - Graphic Designer”
Your Responsibilities:
- Working hand-in-hand with Operation Team and Delivery Team, providing admisnistrative support to Directors, Manager and Operation Team.
- Manage company's expenditure and cash-in using Cloud Accounting Software(XERO, Receipt Banks and others) for all Accounting and Finance needs.
- Take charge and responsible for all administrative matters, i.e Filing for bills, Invoicing, Expenditures, Delivery Orders, Petty Cash, Employees' Claims, Data Entry and etc.
- Providing best customer experience to customers in various channels -- Phone Calls, E-mails, Social Medias (DMs from Facebook and Instagram), Walk-Ins and etc.
- Attending to walk-in customers by providing them an excellent omnichannel (online and offline) shopping experience.
- Assisting customers with their orders, i.e placing a new order, change of order information (i.e delivery addres), rescheduling, change of items, combining orders and various operational matters, ensuring customers requirements are met
- In charge of Refund, Exchange, Feedback and Complaint cases from customers, and provide necessary service recovery.
- Vendor and Partner's Relationship Management - maintaining healthy and positive relationship with our existing clienteles and partners
- Opportunity to be involved, to lead and take charge of GF's business, social media and ads platforms -- Pinterest, Instagram & Instagram Ads, Facebook & Facebook Ads, Google My Business, Google Ads, YouTube and more.
- Perform any job-related duties assigned from time to time
Who're we looking to join our family:
- 2-3 yr experience of working in similar role (Admin or Customer Service related) is preferred
- Must have strong interest and passionate about Party & Balloons or E-Commerce Industry.
- Take pride in providing excellent customer service, enjoy talking, meeting and communicating to customers and clienteles from all walks of life and across industries.
- Find joy in performing administrative duties
- Self starter, initiative and eager to learn new knowledge (we're a strong advocate of cross learning, if you're eager to learn anything from different job functions, you're very welcome to!)
- Candidate must possess at least 'A' level or Diploma, or equivalent
- Familiar with Google Drive Suite (Docs, Sheet, Slides and etc), Gmail, Google Calendar, XERO and etc)
- Able to start immediate or with short notice
- 5 days work week (needs to work on Saturdays. Off Days are Sundays & Mondays)
- Give Fun aims to be Singapore's top and most creative Party and Balloons E-Commerce Retailer, condidate must share the same vision.
- Work Location: Oxley Bizhub 2, 62 Ubi Road 1, Singapore 408734 (Nearest MRT: Tai Seng)
Please send in your CV and expected salary to career@givefun.com.sg with subject “I'm serious about fun - Administrative Assistant”
